Remote Workforce Solutions
“Our clients see us as an extension of their teams working collaboratively to support their goals.”
How it works
A simple, uncomplicated process…
We follow your workflow in exactly the same way as your staff.
A dedicated team is assigned to your account following training and familiarisation of the work type and tasks involved.
Co-Sourcing
We define this method of collaborative working as Co-Sourcing, wherein our highly skilled staff, securely access your systems, just as your staff do when working from home or remotely. The parameters of access by our teams can be securely limited to your requirements, with data elements fully audited throughout the period of engagement, so you always have full visibility and stay in complete control.
Transparency
This service is fully managed whilst productivity, performance and quality are transparent, fully measurable against agreed metrics (through KPI’s) within the Service Level Agreement.
Bespoke analytics containing real time data ensure that you consistently achieve value for money against the project deliverables.
Flexibility
You also gain from flexibility in terms of scaling up, and adjusting to forecasted market conditions. In fact there are many advantages, for example being able to have your new resource working in another time zone can be very beneficial, you can have it operating when your own staff have not yet started, or indeed finished their working day, even achieving a 24 hour operation if desired.
Business Continuity and Risk Mitigation.
Having remote facilities and resources will have a positive transformational effect on your business. Whatever, geopolitical events occur, pandemics or natural disasters, you will benefit from substantive risk mitigation, it is in effect, a tangible insurance protecting your organisation (with resources and infrastructure) against events outside your control.
Technical Implementation- made easy for you..
This is made easy for our clients, as we are entirely self sufficient and competent in all aspects of IT (see our Collaborative Technologies section).
Our cloud hosting expertise with Amazon Web Services enables simplicity with the highest levels of security (see Accreditations and Certifications) irrespective of geographical location. Alternatively, we also offer hosting through Microsoft Azure.
Integrations can be simply implemented through API’s, bespoke coding, or third party applications.
