People Support
Every successful business faces the need for additional human resources, especially when scaling up - we can help you achieve this quickly and simply.
The challenge
Whatever efficient workflow processes you have in your organisation, and available technology that you’re using, it is most likely you will always need skilled, reliable and competent people to support it.
There is also of course the element of recruiting and retention, both of which require considerable effort and can be disruptive to other parts of your business operation, especially senior management.
The pandemic has increased those challenges, whilst work from home has made it difficult to ensure the achievement of consistent productivity, and value for money. Transparency and trust issues, easily become distractions from the bigger picture.
As is also evident, recruiting skilled staff is a big challenge globally and one which most likely will continue to be so.
Disaster Recovery and Business Continuity
One of our core business groups is in healthcare (prescribe-digital.com). In the provision of services here Disaster recovery and Business continuity is an overarching principle. Simply put, risk to patients must be fully mitigated in the event of system failures, due to reasons such as natural disaster, cyber-attacks, pandemic etc.
Our ISO 27001 (Information Security Management Systems) accreditation embraces disaster recovery including for our own operations, including IT architecture and software. It also includes both workforce and technical provisions e.g., redundant servers. This (as well as our many other accreditations) forms an essential part of any engagement that we have with our clients.
The Solution
InventAsia, have been building a specialist offshore workforce in The Philippines for nearly 20 years.
Our attrition rates have always been very low, most of our managers have worked their way up to their position from entry level. Many staff have over 10 years service with us.
In brief our staff can be described as having the following attributes (but not limited to):
Conscientious
Customer focused
Truly value their job and work colleagues
Well presented
Highly competent in English and technical (e.g., healthcare) terminologies.
Most have attended universities.
Technically competent
Reliable
Resourceful
A positive nature and good sense of humour
Loved by our customers
Simply put, with our flexible business model, depth of cultural understanding and proven abilities to manage remote/ offshore facilities, we are best placed to offer people support to you.
Our core interest is for medium to long-term projects, ensuring a sustainable commitment on both sides, essential for mutual success.